A Performance Improvement Campaign

Pain points

• Lack of incentives: Teachers were expected to facilitate the Afterschool program as part of their mandate.

• Lack of motivation: No incentives are in place to perform desired tasks.

• Lack of feedback: Teachers aren’t evaluated during the Afterschool program.

• Lack of resources: Teachers don’t necessarily teach their students and their subjects.

• Lack of time management skills: Teachers can’t keep track of time and aren’t utilizing their time efficiently.

Research findings

Concerning program: 

• • There is up to 20 students mostly with special needs, per teachers, working on different subjects.

  • No official breaks in between last period and Afterschool Program.

Concerning teachers: 

• • Teachers are expected to facilitate the Afterschool program. 

  • Possible classroom management performance gap.

Concerning the school: 

• • There are staffing issues. 

  • Pressure from parents in lower-grades concerned about their child’s academic standing.

Concerning students: 

• • Difficulties to stay focused.

• The performers

  1. 1. Performer backgrounds: Teachers with various subject expertise.

     2. Performer expectations: Increased support, incentive for work.

•  Medium and genre: 

  1. 1. Different based on interventions.

     2. Interventions available both printed and digital formats for ease of use.

• Visual considerations: 

  1. 1. Simple, cohesive, informative.

     2. Following school colours.

5 interventions to support the performance improvement campaign:

1. 1. An information session: To ensure teachers are consistent with the Afterschool Program's procedures.

   2. A bonus initiative: To motive and provide incentives for teachers.

   3. Information relay emails: To ensure fluid communication between teachers.

   4. An activity manager guide: To provide a job aid for new teachers.

   5. Weekly support sessions: To provide feedback for teachers.

• Ongoing support of current students and their parents.

• An increase in revenue as current parents will be more likely to refer the school to other parents.